A freelance SEO consultant was working with a building company in the London area when the client suddenly emailed to ask whether they had done something to break the website. Content had disappeared, the menu and footer were no longer displaying properly, and important sales pages had become unusable. Those pages were a major source of leads for the business. […]
To the storyWhen a VP of Technology was asked to help a nonprofit political organization with its WordPress multisite in September 2024, he was stepping into much more than a routine maintenance job. The network hosted around 40 websites used by affiliated local groups. Around half were very active, with activity across the network increasing at particularly […]
To the storyWhat happens when you run a small two-person agency and one of your nonprofit clients’ websites gets hacked? That is exactly what happened to this WordPress agency. The compromise quickly became much more than a website cleanup. It meant nights and weekends spent investigating what had happened, lost revenue from hours they did not feel comfortable billing, […]
To the storyThe first sign of trouble came when the client contacted her about unexpected changes to several pages. A former developer accessed her administrator account and vandalized the website. The new password was too similar to the old one, making it easy for someone who knew the old password to guess it. […]
To the storyFor the owner of a small reptile blog and e-commerce store, the first indication of a security incident did not come from the website itself, but from Google Search Console. The first sign of trouble was an email warning that malware had been detected on the site. When the owner checked what was happening, the effect on the business was already visible in its search traffic. […]
To the storyWhen Rick Curran first looked at the compromised WordPress website, the problem appeared relatively straightforward. Someone had replaced the usual homepage with a page containing Arabic text and what appeared to be a political or religious message. Removing that page brought the website back, but the visible defacement was only the surface […]
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